Wednesday, September 16, 2009

60-Day Satisfaction Gaurantee

60-Day Satisfaction Guarantee


We feel so strongly about our cars, trucks and crossovers, we're committed to making sure it's the right vehicle for you. We're backing that confidence and commitment with the 60-Day Satisfaction Guarantee. If you don't absolutely love your new Chevy, we'll take it back. View Inventory


1. Return between 30 and 60 days with less than 4,000 miles. Not available with some other offers. Other restrictions apply. Take delivery by 11/30/09.


In addition to our 60-Day Guarantee, every new 2010 Chevy comes standard with our 5-year/100,000 mile 2 powertrain limited warranty - and most models offer the safety and security of OnStar 3 for one year. View Inventory


Have more questions? Check out the FAQs. Want more details? See the Terms & Conditions.


2. Whichever comes first see dealer for details


3. Call 1-888-4ONSTAR (1-888-466-7827) or visit onstar.com for details and system limitations.

FREQUENTLY ASKED QUESTIONS

What is GM's Satisfaction Guarantee program?


Can a customer return the vehicle for any reason within the 60 days?


Is there an alternative offer if the customer is not interested in the Satisfaction Guarantee program?


Can you explain the 30 vesting period?


Does the customer receive a full refund on his/her purchase price?


Are there mileage restrictions on returning the vehicle to the dealer?


Is the customer responsible for any costs associated with normal "wear and tear" upon returning the vehicle?


Who is responsible for any damage over $200?


Is the vehicle eligible if it has been involved in an accident and repaired?


Are co-signers on retail contracts both eligible to return the vehicle?


Are businesses and corporations eligible for this Satisfaction Guarantee program?


Are leased vehicles eligible for the Satisfaction Guarantee program?


What does a customer have to do to return the vehicle?


What are the required documents a customer must submit to return a vehicle?


Are GM employees eligible for this buyback guarantee?


If I return my new vehicle purchase under the Satisfaction Guarantee, will I be able to get my trade-in vehicle back from the dealer?




If I have additional questions on GM's Satisfaction Guarantee program, who do I contact?


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